Lightning

Unable to convert lead due to invalid {Object} record type- Winter 18 Issue

Unable to convert lead due to invalid {Object} record type- Winter 18 lightning Known Issue

Unable to convert lead due to invalid Record type

Winter ‘18 Release has introduced the new cool UI changes along with expanded Lightning productivity benefits and Einstein intelligence. One of the beneficial change is the Lead conversion UI change. 



This is a known issue with the winter 18 release. The lead conversion fails if any the objects concerning lead conversion (Contact, Account, and opportunity) has a custom record type and the default record type for the profile in action defaults to -Master- record type.

Salesforce is sending a generic for such objects. “Unable to convert lead due to invalid {Object} record type”.

For Example, if the contact object has custom record types but the profile of the current user has -Master- as the default record type the error would be "Unable to convert lead due to invalid contact record type".  

The suggested workarounds:
1) Use Classic.
2) Make sure you don't have "--Master--" selected as the Record Type if a custom one exists.


Here is the link where you can track if the issue is fixed for the orgs you are concerned of:

About Saurabh Dua

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